Is there an API Rate limit?

SUMMARY:

The API has rate limiting enforced at a value of 2000 requests per IP in a five-minute window. When this threshold is reached, 403 Forbidden will be returned by the system as a response to excessive requests (e.g. creating endpoints, assigning or activating multiple SIMs) until the average request rate is within the specified limit.

SYMPTOM: 

I am getting 403 Forbidden error while creating endpoints for 2000 SIMS via API.

I am getting a 5xx API error when accessing the EUI. 

SOLUTION:

In order not to reach this limit, customers should make sure they put a delay between each API call. As a best practice, we use 500ms delay each for multiple API calls.

If additional help is needed, you can contact our Support Team by engaging via chat, submitting a ticket via the EUI platform or send an email to support@emnify.com.