Carmelo Bivona
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Activity overview
Latest activity by Carmelo Bivona-
Carmelo Bivona created an article,
How to add IP-Spaces via API calls
If the five IP /22 ranges in the EUI are all in use (info here), there´s the possibility to easily add more IP Ranges via API call in 5 easy steps: 1. Log into the EUI and follow the instructions o...
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Carmelo Bivona created an article,
Why can’t I delete my service profile?
Below are the errors prompting from the EMnify user interface when deleting a service profile. These errors depend on the browser used in deleting service profile from. Error: This profile canno...
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Carmelo Bivona created an article,
How can I download a list of my SIM cards?
To download a list of SIM cards registered in the EUI, go to "stats -> data analytics -> SIM Database". There you have an overview of the number of registered, activated, suspended SIMs and you ca...
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Carmelo Bivona created an article,
What is the difference between the connectivity status "Attached" and "Online"?
ATTACHED simply means the Endpoint has successfully registered at a mobile network in the specified country and is ready to establish a data connection while ONLINE means that the Endpoint has an a...
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Carmelo Bivona created an article,
My device is not sending any SMS – “pending for delivery” status in the EUI
Go to the “Service Profile” section of the EUI, select the service profile that your device uses and check whether the SMS-MO is enabled. Then, go to “SMS” tab and check if you have entered the API...
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Carmelo Bivona created an article,
Does EMnify support different transmission protocols?
Yes, we support TCP, UDP, and PPP. We do not support GRE as well as PPTP due to the fact that it is outdated and has many well-known security issues.
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Carmelo Bivona created an article,
How to create an endpoint?
You can create and manage your endpoints from the “Endpoints” panel. To create a new endpoint: Press the “Create Endpoint” button in the top right corner In the dialog box, enter a Name for the n...
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Carmelo Bivona created an article,
How can I set a usage limit for my endpoints?
Service/Usage limits can be set on the service profile. To set up a limit, go to the “Service Profiles” panel, select the desired service profile and then go to the “Usage Limits” tab. Click “Add U...
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Carmelo Bivona created an article,
The EUI Dashboard
The Dashboard panel gives you a quick overview of your devices and their connectivity status: Current Month Data Volume: the amount of data consumed by your devices during the current calendar mon...
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Carmelo Bivona created an article,
I have changed the rate zone configuration on the tariff profile of my endpoint and my device should now be connected to a different MNO, but the endpoint still shows as connected to the old one. Why is that?
The changes will be applied the next time the device performs a "location update". This could happen at any time depending on the device settings and behavior. In most cases, a quick way to force a...