Carmelo Bivona
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Articles
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How to register and enable my SIMs and activate/suspend my SIMs?
1. Registering a SIM card To Register your SIMs, please click on the “Register SIM Batch” button on the “SIMs” panel. Enter the BIC code of the SIM or SIM batch and click “Verify BIC”. Please cons...
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How to send SMS from an external mobile phone to my device?
You can send P2P SMS messages to your endpoint using the MSISDN of the SIM as the destination address (it is basically SIM's "phone number"), which can be found under the Details tab of the SIM Pan...
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What is the difference between the connectivity status "Attached" and "Online"?
ATTACHED simply means the Endpoint has successfully registered at a mobile network in the specified country and is ready to establish a data connection while ONLINE means that the Endpoint has an a...
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How can I set a usage limit for my endpoints?
Service/Usage limits can be set on the service profile. To set up a limit, go to the “Service Profiles” panel, select the desired service profile and then go to the “Usage Limits” tab. Click “Add U...
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What is a Static IP and how does it work?
A static IP address, once assigned to a device, remains the same. In contrast, a dynamic IP is assigned to a device each time the device establishes a connection to the network.
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Does EMnify support different transmission protocols?
Yes, we support TCP, UDP, and PPP. We do not support GRE as well as PPTP due to the fact that it is outdated and has many well-known security issues.
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Where can I find endpoint traffic statistics?
To view traffic information of a specific endpoint, you can access the “Endpoints” panel, select an endpoint and then go to the “Stats” tab. You can filter by date and export your data in a .csv file.
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My device is not receiving any SMS, what should I do?
First, check if the device is powered on, otherwise the SMS will be buffered in the Short Message Service Center (SMSC) until the device becomes reachable again. All tele-service, are controlled th...
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How to add IP-Spaces via API calls
If the five IP /22 ranges in the EUI are all in use (info here), there´s the possibility to easily add more IP Ranges via API call in 5 easy steps: 1. Log into the EUI and follow the instructions o...
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Why can’t I delete my service profile?
Below are the errors prompting from the EMnify user interface when deleting a service profile. These errors depend on the browser used in deleting service profile from. Error: This profile canno...