SIM card "not accessible" on IOT device

Seguir
Avatar
Isaack Rasmussen

I have an old data logger that can't open an connection with your SIM card. Its a GSM-2 from Keller-Druck. I do not know the modem type.

Is there a difference between your SIM cards and other types that prevent my old GSM device from working?

I have registered the SIM and it connects fine with my smart phone. But on my data logger, it fails with an error and your portal never registers anything from it.

Is it because my device does not support "IMSI switch handling" ?

0

Comentarios

1 comentario

Ordenar por Fecha Votos
  • Comentario oficial
    Avatar
    Ertan Metin
    • Editado

    Hi Isaack,

    There could be several reasons besides IMSI switch handling. To make a basic check, we would need the IMEI of your problematic device and the ICCID of the emnify SIM that you are using. If you have an emnify account, could you open a ticket via support.emnify.com with the mentioned information?

    Thanks,
    Ertan

     

     

     

    Acciones de comentarios Permalink

Iniciar sesión para dejar un comentario.

¿No encontró lo que buscaba?

Nueva publicación