PDP Context Issue - Automatic Deletion and Data Transmission Failure
Hi everyone,
I am encountering an issue where the PDP context is sometimes automatically deleted, which prevents the node from sending data to the server. I am unsure what is causing this and would appreciate any insights or advice on how to resolve it.
Please see the image for more details.
Thank you in advance for your help!
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Commentaire officiel
Hi all,
Apologies for the delay in our responses. The Delete PDP can be initiated by different entities:
- Network initiated (in case of congestion, maintenances, etc.)
- User equipment initiated (When powering off, or as configured in the firmware)
- Application server initiated. The application does not initiate a Delete PDP, but it can signal to the UE or the network that a session is no longer needed.
In general, many devices like GPS trackers show this behavior every 1-3 minutes (Create PDP, send data and close PDP). As long as the devices are sending data on these data sessions, there is nothing wrong with this.
For the cases reported above, do you see data being transmitted on each PDP context? has it always been like this? Does it happen with all the devices, or with specific models/firmwares?
Capturing logs on the device would definitely help identify if the UE is deleting the PDP context, but you can always reach our Technical Support team to help you identify the cause
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